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SHIPPING
We ship to 18 countries. All times below are estimates and exclude weekends and public holidays.
DISPATCH
Outside sale events, orders placed before 1pm AEST on business days are typically processed the same day. Orders placed after 1pm, on weekends, or on public holidays will be processed the next business day.
Outside sale events, most orders dispatch within 1–3 business days. During sale events, dispatch can take 3–5 days. You'll receive a tracking link by email as soon as your order is on its way.
DELIVERY (after dispatch)
Australia
Standard: $12.00 AUD
Free over $150 AUD
Capital city metro: 1–4 business days
Regional: 3–10 business days
New Zealand
Standard: $20.00 NZD
Free over $200 NZD
3–5 business days
Customs duties and taxes may apply on delivery and are the responsibility of the recipient.
United States
Standard: $10.00 USD
Free over $99 USD
6–12 business days
Duties and taxes are included.
You will not be charged additional fees on delivery.
Rest of World
Standard: $25 AUD
Free over $250 AUD
6–12 business days
Customs duties and taxes may apply on delivery and are the responsibility of the recipient.
ESTIMATES, NOT GUARANTEES
Delivery timeframes are estimates. They may be affected by customs processing, weather, public holidays, or carrier disruptions beyond our control. We'll let you know promptly if there's an unexpected delay.
SALE EVENTS
During sale events, dispatch can take 3–5 days. Delivery timeframes start after dispatch. We'll always get your order to you as quickly as we can.
INTERNATIONAL REJECTIONS
Packages refused or abandoned at the destination are not eligible for reimbursement or reshipment.
How long 'til you ship my order?
We’re usually up with the sun. Outside sale events, get your order in before 1PM AEST, and we’ll ship the same day. During sale events, dispatch can take 3–5 days. Delivery timeframes start after dispatch.
Does Mr Simple have a real shop?
Yes, view our stores
I have a question, what should I do?
Get in touch! Contact Mr Simple here— we’re within cooee 9AM to 5PM AEST.